CRM Connect UK

Overview

"Crm Connect" is a tool that enables the integration of your telephony system with various commonly used customer relationship management (CRM) and ticketing systems through a lookup service. WHY CRM CONNECT? • With "CRM Connect," customers can link their CRM system to their Dstny Cloud PBX, allowing them to view customer information during both incoming and outgoing calls. This integration provides a more personalized and efficient customer experience by allowing agents to access relevant information quickly and easily. • Enabling the integration between their CRM system and Dstny Cloud PBX allows users to access pertinent CRM information in real-time, enhancing their ability to deliver a better customer experience. With relevant information at their fingertips, users can quickly and easily retrieve customer information during calls, eliminating the need for time-consuming manual searches.